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How Bed Jeli Handles Your Personal Information

Your privacy is taken seriously here. This page covers what data we collect when you use your account, how we store it, and what rights you have — including how to request access or deletion.

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Bed Jeli How Bed Jeli Handles Your Personal Information
DATA SECURITY STANDARDS

How We Protect and Manage Your Information

Security and transparency around your data are part of how this platform is built. Here is what we do in practice to keep your account information safe and your rights accessible.

Encryption in Transit

All data exchanged between your device and our servers — including account login and payment steps via bKash, Nagad, or Rocket — travels over SSL-encrypted connections.

Retention and Deletion

We keep your account data only as long as it is needed for your active account or required by law. Once that period ends, data is deleted or anonymised on a scheduled cycle.

Access and Correction Rights

You can request a copy of the personal data we hold on your account, or ask us to correct inaccurate details. Submit your request through email support with your account email.

Cookie Management

We use functional and analytics cookies. You can review and adjust non-essential cookie settings from the cookie preferences panel in your account or through your browser controls.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how we handle your personal information, or if you want to make a formal data request, our support team handles privacy queries directly. You can reach us through the channels below — we aim to respond to data-related requests within a reasonable timeframe and will confirm receipt of your query.

Team online

Live Chat

Open the chat window from your account dashboard. For privacy queries, select the Account & Data option so your message reaches the right team.

Email Support

Send your request to our support address listed on the Contact page. Include your registered account email so we can verify your identity before processing the request.

Account Settings

Some data preferences — including cookie controls and communication opt-outs — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy

Here are the questions we hear most often about data, account privacy, and your rights on this platform.

We collect your name, contact details, and the payment credentials you provide — such as your bKash or Nagad account number — along with device and session data generated during account use.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who support platform operations. We do not sell your data.

Send a request to our support email with your registered account address. We will verify your identity and provide a summary of the data we hold linked to your account.

Yes. Submit a deletion request through email support. We will process it in line with applicable law — some data may need to be retained for a period after account closure.

Payment transaction records are stored to support your account history and comply with financial record requirements. Payment credentials are handled by the respective wallet processors under their own security standards.

We use functional cookies needed for your session and analytics cookies to understand platform usage. Non-essential cookies can be turned off via the cookie preferences panel in your account settings.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.